How we work
A walkthrough, a written scope, an assigned crew and a signed log. The process is the product — the chemicals are not the difference, the accountability is.
Four steps, in this order
Walkthrough
We come to the building, usually within a few days of your call. We look at square footage, restroom count, flooring and what your team actually does in the space — then we tell you what we saw.
Written scope and price
You get a scope of work listing every task and how often it happens, with a fixed monthly price and the schedule. If something in your scope is unnecessary for your building, we will tell you.
Crew assignment
The same supervisor and the same crew are assigned to your site. They are trained on your checklist before the first shift, and briefed in English or Spanish — whichever your team speaks.
Signed log and QA inspections
After every visit the crew signs a log of what was done. Manuel inspects the site on a set rotation and you get the findings. If something is missed, we return.
What happens when something is missed
You call or email. We look at the signed log for that visit — it records what was done, by whom, and when — and we come back. Persistent misses are a supervisor problem, and we treat them as one rather than blaming a crew.
Manuel inspects every site on a set rotation. Clients get the findings. If a scope line is repeatedly missed, either the crew changes or the line comes out of the scope and off the price — pretending a task is happening is worse than removing it.
Keys, codes and alarms
We work with your access control, alarms, badges and after-hours procedures. Keys and codes are held under a written key-control procedure with a named holder, and returned the day a program ends.
Supplies and equipment
Consumables, liners, paper, soap, EPA-registered disinfectant and our floor machines are included in the monthly price. If you prefer to supply your own consumables we take that line off the invoice.
Tell us about the building
A real person reads this, calls you back and books a walkthrough. If you would rather just talk now, call (323) 868-1549.